HAVE A DESIRE TO ASTOUND CUSTOMERS? ….. A KNACK FOR ORGANIZING & ANALYZING DATA TOO? ..... HOW ABOUT EXCELLENT COMMUNICATION SKILLS….. ? IF SO – KEEP READING…
You could be exactly the type of Customer Solutions Coordinator our International greeting card company desires.
We are Avanti Press….Famous for creating greeting cards that are remembered, because they make people laugh. We
have been an international publisher of humorous, award-winning greeting cards since 1980. This is a great opportunity
to join a fun & exciting company that is driven by passionate & unique individuals. Avanti cards make people laugh, and
our employees like to laugh too! 

Customer Solutions Coordinator Responsibilities:
The Customer Solutions coordinator will provide analytical measurements and precise execution of multiple accounts
within Avanti Press. In this role, the coordinator will utilize matrices, coordinate implementations, and provide insight
internally as well as externally for our customers and vendors. This is a highly responsible, data-driven, analytical
position, leveraging a broad range of research and analytics. Tasks include, but are not limited to the following:

• Manage specific activities that are related to projects within given constraints of scope, schedule, and quality
throughout the duration of each project.
• Critically evaluate data collected through business process and surveys
• Analyze item replenishment, item trends and maintain customer standards
• Responsible for oversight of distribution and delivery of orders
• Communicate effectively with external clients and internal teams
• Manage performance of multiple third party vendors/field service
• Identify opportunities for process improvements to drive efficiencies
• Preserve communication between Avanti and vendors
• Successfully engage in multiple accounts simultaneously
• Evaluate vendor billing and work with accounts payable
• Provide business acumen in logistics, shipping, and supply chain
• Maintain/track regular ad-hoc reporting

Required Skill Set:
The right candidate would possess the following traits:

• Bachelor’s Degree in Business Administration or similar discipline is required
• Strong project management and organizational skills
• Solid mathematical aptitude
• Ability to analyze and document business processes
• Demonstrated ability to work independently and autonomously and to make effective decisions under pressure
• Solid analytical and problem-solving skills with the ability to gather and interpret relevant data and information
• Superb written and oral communication skills
• Expert level skills in MS Excel, proficiency with MS Office

The Customer Solutions Coordinator position requires a flexible schedule. The general core schedule is 8:30AM-5:00PM, Monday through Friday with flexibility needed to occasionally work earlier and/or later. This role will initially be set-up in a remote, work from home environment with the expectation to return to an office setting when restrictions due to the pandemic are lifted. At that time, some travel will also be required to meet with customers (10% or less).

Avanti, Inc is an Equal Opportunity Employer